This link here [may require subscription.. not sure] talks about the impending boom in Indian KPO market. Headline says - India to dominate global KPO mkt; create 1.8 lakh new jobs
"The Evalueserve report also states in detail about the few sub-sectors within the KPO industry that are expected to do well. These include banking, finance, securities and insurance research, data mining and analytics and contract research organizations and biotech services."
Thats some good news ;). Having decided to make a career in this field, and still watching it find its firm feet, I think these occasional headlines are very importants for us to feel confident about the career choice we have made.